FAQ
Do you offer a warranty?
By following proper care instructions, your Bautti jewelry can last for generations. However, like any other product, signs of wear are natural and tell the story of your piece. We offer a 1-year warranty for manufacturing defects and for gold-plated items. Silver oxidation is a natural process and is not considered a defect.
What is the production time for custom-made pieces?
Our jewelry is handmade, one by one, respecting the time and work of our artisans. Therefore, pieces marked as pre-order have a production time of up to 15 days. If this timeframe doesn't suit you, contact us and we will do our best to help you.
How to clean silver and polish plated items?
It's natural for your piece to lose its luster over time. Several factors contribute to this, such as regular wear, contact with chemical products, and pollution. To restore your jewelry's polish, we recommend using a soft, dry cloth (or "polishing cloth") and rubbing it with short, quick strokes.
Do you make gold jewelry?
All our jewelry can be produced in 18k gold by special order. Contact us for a quote. Discover some custom-made gold pieces.
Sustainable
100% Recycled Silver and Gold
Our jewelry is made from recycled metals from various sources, such as old jewelry, scraps, and others. Get a quote from us and exchange your pieces gathering dust in a drawer for store credit to use in our store.
Slow design
Handmade
From design to final polish, each of our jewels passes through several dedicated hands before reaching yours. Our pieces are handmade, in small batches, one by one in our studio in Rio de Janeiro.